We think Online and Mobile Banking should simplify your financial life and go beyond your everyday banking experience
Why are we changing our Online and Mobile Banking systems?
- We are upgrading our systems to give you more innovative features and convenient access to your account information.
- Quick and easy access to your account information with Touch ID, Facial Recognition and PIN authentication.
- Transaction histories, account transfers, bill payments, and e-Statements on desktop and mobile platforms are easily accessed.
- Integration with our core processing system will allow access to added benefits for our members.
Will the current Apple and Android apps work with the new system?
- No, the current apps will not work on the new mobile banking site.
- New apps will have to be downloaded on or after May 22nd for the new site.
- Links for the new apps are located on our website under Services and Mobile Banking.
- Search for Focus FCU Mobile in the App Store or Google Play Store to find our app.
How do I enroll or log in for the first time on the new platform?
- You can log in from our website or the mobile app – either way is fine.
- From our website focusok.com, click on the My Account button located in upper right-hand corner.
- Select the First-time user? Enroll now link. All users will have to enroll this way even if you had previously used our home banking system.
- Enter the requested information and hit the Next button.
- Enter the verification code and hit submit.
- From the mobile app, select First-time user? Enroll now link.
- Enter the requested information and hit the Next button.
- Enter the verification code and hit submit.
Will there be changes to the Bill Pay service?